Terms &
Conditions.
These terms apply when you use this website and when Heavy Satelit arranges transport for you. Please read them — they set out what we owe you and what we expect in return.
Last updated: November 2026
1. About us
This website is operated by Heavy Satelit, United States. Contact: · .
2. Using this website
You may browse, search and contact us freely. You may not scrape the site at scale, copy our text for another carrier or broker, attempt to interfere with its operation, or use it to send unsolicited commercial messages.
3. Quotes
A quote is an estimate for a specific route, vehicle and time of year, and holds for seven days unless we say otherwise. It is not a binding contract. The rate assumes the vehicle is as you described it and that both addresses are reachable by a full-size transporter.
4. What changes a quoted price
A quote may be re-priced before dispatch if the vehicle does not run, is modified, oversize or overweight, if it is not ready on the agreed date, or if an address turns out to be inaccessible to a transporter. You are told before anything moves and you are free to decline.
5. Booking
A booking is formed when we confirm a carrier for your dates and you accept the rate in writing. Until then nothing is committed on either side.
6. Payment
Any deposit is due when a carrier is assigned, and the balance on delivery, unless your confirmation says otherwise.
We never request payment by gift card, cryptocurrency, wire-transfer apps, or to a personal or third-party account. If you receive such a request, it does not come from us — stop and call .
7. Pick-up and delivery
Pick-up windows and transit times are estimates given in good faith and can be affected by weather, road conditions, hours-of-service rules and carrier scheduling. “Door to door” means as close to the address as a transporter can legally and safely get; where a street cannot take a 75-foot trailer, the driver arranges a nearby meeting point with you in advance.
Someone aged 18 or over must be present at both ends to inspect the vehicle and sign.
8. The Bill of Lading
The Bill of Lading is the controlling record of the vehicle's condition. It is completed and signed at pick-up and again at delivery. New damage must be written on the delivery copy before the driver leaves. A signature with no exceptions noted records that the vehicle arrived in the condition it left.
9. Your vehicle
Please present the vehicle clean enough to inspect, with roughly a quarter tank of fuel, no loose parts and a working parking brake. Personal items left inside are not cargo, are not insured, and are carried at your own risk; we may refuse a load that is unsafe or overweight because of them.
10. Cargo insurance and claims
Every carrier we dispatch to holds cargo insurance which we verify is in force beforehand. Claims for transit damage are made against that policy and are handled as set out in our Cancellation & Claims Policy, which forms part of these terms.
11. Our liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded. Subject to that, our total liability in connection with a shipment is limited to the amount you paid for it, and we are not liable for indirect or consequential losses such as lost trips, lost income, rental cars or accommodation costs.
12. Intellectual property
The text, photographs, video and design on this website belong to Heavy Satelit or our licensors. You may not reproduce them commercially without written permission.
13. Privacy
Personal information is handled as described in our Privacy Policy and Cookie Policy.
14. Changes to these terms
We may update these terms. The version that applies to your shipment is the one in force on the date your booking is confirmed.
15. Governing law
These terms are governed by the laws applicable at our registered address, United States. Disputes are subject to the courts of that jurisdiction, without affecting any consumer rights you have where you live.